Phone system for sales teams — dialer, AI coach, auto-log
Sales teams use DialPhone to dial from Salesforce, get real-time AI coaching, and eliminate post-call admin. Every call auto-logs, every conversation is scored, every deal signal feeds the CRM.
Why sales teams choose DialPhone
- Native Salesforce / HubSpot dialer — click-to-call from any record
- Local-presence — prospects see a familiar area code, pick up more
- AI Conversation Expert — real-time coaching during the call (Ultra plan)
- Auto-logged activity — zero post-call admin
- Predictive + progressive dialer (Contact Center Elite) — 2-3x more conversations per hour
- TCPA safe-harbor — DNC scrubbing, consent validation, time-of-day windows
- Mobile softphone — field sales on the road, same number and tools
- Published pricing — $54 Ultra, $145 CC Elite; procurement-friendly
Outbound dialing capabilities
Click-to-dial
- From Salesforce, HubSpot, Dynamics, Zoho, Pipedrive, and 500+ integrations
- Screen-pop on inbound — see customer context before answering
- One-click disposition codes post-call
- Keyboard shortcuts for power users
Local-presence
- Auto-select outbound caller ID by prospect area code
- Supported in US, Canada, UK, AU, many EU countries
- Number pools per territory for compliance with area-code rules
- 30-50% answer-rate lift typical
Predictive dialer (Contact Center Elite)
- Dials ahead of agent availability based on abandonment ratio
- TCPA-compliant pacing algorithms
- DNC list scrubbing real-time
- Right-party-contact verification
- Abandonment rate under 3% (TCPA safe harbor)
Progressive and preview dialers
- Progressive: connects when agent ready, dials next number
- Preview: agent reviews account context before the dial starts
- Both modes TCPA-compliant
- Ideal for high-value B2B accounts vs. high-volume outreach
AI for sales reps
Real-time coaching (AI Conversation Expert)
- Objection cards on “too expensive,” “not now,” competitor mentions
- Discovery-quality coaching: “ask about timeline”
- Competitor talking points when prospect names a competitor
- Supervisor whisper mode — live coaching without customer hearing
- Sentiment trend visible during the call
Post-call intelligence
- AI summary with key topics, decisions, action items
- Salesforce Opportunity auto-updated
- Tasks drafted for follow-up
- Transcript attached to Activity timeline
- Quality scoring against your custom rubric — every call, not a sample
Churn signals
- AI watches customer-expansion calls for risk
- Alerts when account shows signs of evaluation or dissatisfaction
- Saves deals 6 weeks before traditional churn-prediction models
Use cases
Inbound sales / SDR
- Warm-lead routing with skills-based routing
- Screen-pop with prospect context
- Live AI coaching on qualification frameworks (MEDDIC, BANT)
- Handoff to AE with full transcript and summary
Outbound SDR / BDR
- Predictive dialer for high-volume prospecting
- Local-presence for higher connect rates
- Auto-dispositioning saves 20+ min/day on admin
- Manager coaching dashboards with call-quality trends
Account executives
- Click-to-dial from Salesforce opportunities
- Real-time competitor talking points
- Auto-drafted follow-up emails and next-step tasks
- Live deal forecasting from conversation signals
Account management / customer success
- Proactive outbound with TCPA compliance
- QBR preparation with full conversation context
- Churn-risk alerting from QBR calls
- Expansion playbook coaching cards
Integrations for sales stacks
- CRM: Salesforce, HubSpot, Microsoft Dynamics, Zoho, Pipedrive
- Engagement: Outreach, Salesloft, Apollo, Groove, SalesLoft
- Enrichment: ZoomInfo, Clearbit, LinkedIn Sales Navigator
- Scheduling: Calendly, Chili Piper, HubSpot Meetings
- Conversation intel alternatives: Gong, Chorus import for historical data
Pricing
- Advanced $34/user/mo — Salesforce/HubSpot native, click-to-dial, auto-log
- Ultra $54/user/mo — adds AI Conversation Expert with real-time coaching
- Contact Center Elite $145/agent/mo — adds predictive dialer with TCPA safe-harbor
- AI Conversation Expert add-on $29/user/mo if staying on Advanced
See full pricing.