Skip to content
DialPhone
Start free trial

Pricing

Simple pricing.
Every tier published.

All plans include free number porting, 24/7 support, and a 14-day free trial. No card required. Save up to 33% with annual billing.

Business phone plans

Core

Essentials for lean teams replacing a legacy phone bill.

$24 /user/mo

Billed annually · $36 if monthly

Start free trial
  • Unified calls, meetings, chat in one app
  • Unlimited domestic calling (US + Canada)
  • 100 toll-free minutes per user
  • HD video meetings, up to 200 participants
  • AI live captions and transcription
  • Free number porting
  • 24/7 support

Advanced

Popular

AI doing the admin work.

$34 /user/mo

Billed annually · $51 if monthly

Start free trial
  • Everything in Core, plus
  • AI SMS drafting with context
  • Proactive Workflow Automation
  • Salesforce + HubSpot bi-directional sync
  • Multi-site connectivity
  • Advanced analytics
  • Salesforce license included

Ultra

Enterprise-scale with priority support.

$54 /user/mo

Billed annually · $81 if monthly

Talk to sales
  • Everything in Advanced, plus
  • Real-time analytics, unlimited storage
  • Scales to thousands of users
  • Priority 24/7 with dedicated CSM
  • Custom API access + sandbox
  • SOC 2 Type II and HIPAA BAA

Every plan replaces 4+ separate vendors (phone, video, chat, SMS, fax). Full feature matrix ↓

Details

Compare features.

Every capability included at each tier. Verify the full SLA terms in the MSA.

Feature Core Advanced Ultra
Unlimited domestic calling ✓ ✓ ✓
Toll-free minutes per user 100/mo 1,000/mo 10,000/mo
HD video meetings (participants) 200 200 200
AI live captions and transcription ✓ ✓ ✓
AI SMS drafting — ✓ ✓
Proactive Workflow Automation — ✓ ✓
Salesforce + HubSpot bi-directional — ✓ ✓
Multi-site connectivity — ✓ ✓
Advanced analytics — ✓ ✓
Real-time analytics — — ✓
Unlimited storage — — ✓
Dedicated Customer Success Manager — — ✓
Custom API access — — ✓
SOC 2 Type II audited ✓ ✓ ✓
HIPAA BAA — ✓ ✓
Free number porting ✓ ✓ ✓
24/7 support ✓ ✓ Priority
99.999% uptime SLA ✓ ✓ ✓

Add-on

Contact center.

Full CCaaS with separate tier structure. All tiers are omnichannel and meet SOC 2 + HIPAA.

Full CC pricing

  • Standard

    $65/user/mo

    Omnichannel routing across 20+ channels, screen recording

  • Professional

    $95/user/mo

    AI quality management, real-time agent assist, Smart Virtual Concierge

  • Elite

    $145/user/mo

    AI workforce management, supervisor analytics

  • Enterprise

    Custom

    30+ channels, advanced feedback management, custom workflows

Add-ons

AI add-ons.

Layer AI on any business phone plan. Receptionist standalone or bundled.

All add-on pricing

  • Smart Virtual Concierge (AI Receptionist)

    $59/month

    100 minutes included, 8 voice options, multilingual

  • DialPhone AI Pro Bundle

    $69/month

    AI Receptionist plus unlimited phone, video, meetings

  • AI Contact Center add-on

    Custom

    Full CCaaS added to an existing business phone plan

  • High-Volume SMS

    Custom

    Bulk SMS with 10DLC registration support

Savings

Replace four vendors.

One DialPhone plan replaces four or more separate vendors (phone, SMS, video, fax, chat). Typical mid-market customer reports a 32% TCO reduction in the first six months. A 50-seat team on Advanced saves $10,200/year versus month-to-month billing alone.

Real customer results in the case studies, or talk to sales for a tailored ROI walkthrough.

Frequently asked questions

How much does DialPhone AI Pro cost?
Business phone plans start at $24 per user per month with annual billing: Core $24, Advanced $34, Ultra $54. Contact center plans start at $65 per user per month. The AI Receptionist costs $59 per month standalone, or $69 per month in the AI Pro Bundle.
Is there a free trial?
Yes. Every plan includes a 14-day free trial, no credit card required. You get the full feature set of the plan you pick so you can test call quality, AI features, and integrations on real traffic.
What is included in the Core plan?
Core is $24 per user per month annually. It includes unified calls, meetings, and chat, unlimited domestic calling, 100 toll-free minutes per user, HD video for up to 200 participants, AI live captions and transcription, free number porting, and 24/7 support.
How is the AI Receptionist priced?
The AI Receptionist (Smart Virtual Concierge) is $59 per month with 100 included minutes, 8 voice options, and support for English, Spanish, and French with mid-call language switching. The AI Pro Bundle at $69 per month adds unlimited phone, video, and meetings.
How much do I save with annual billing?
Annual billing saves up to 33 percent versus month-to-month. On the Advanced plan that is $204 per user per year saved ($34/mo annual vs $51/mo monthly). On a 50-seat team that is $10,200 per year.
Are there setup fees?
No setup fees. Number porting is also free and typically completes in 2 to 5 business days with zero service interruption.
Can I change plans later?
Yes. You can upgrade or downgrade at any time from the admin portal. Changes prorate to the current billing cycle, so you only pay for the days on the new plan.
Do you offer nonprofit or education discounts?
Yes. Verified nonprofits, educational institutions, and public sector organizations receive additional pricing. Contact sales at sales@dialphone.com or (925) 301-8209 for a quote.
What happens after the 14-day trial?
At the end of the trial you pick a plan and enter billing details. There is no automatic charge if you decline. Your settings, users, and ported numbers carry forward so there is no redo work.

Start a 14-day free trial.

Try the full platform on real calls. Port your numbers for free. No card, no setup fees, no lock-in.

Start free trial Talk to sales · (925) 301-8209
Call sales Start free trial