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One platform.
Every channel.

AI-native unified communications — business phone, SMS, video, online fax, AI receptionist, and an omnichannel contact center. One bill, one admin portal, one integration layer.

Product directory

DialPhone products — FAQ

Which DialPhone product should I start with?
Most mid-market teams start with the Business Phone product on the Advanced plan ($34/user/mo). It includes calling, SMS, video meetings, online fax, team chat, and AI transcription. Add Contact Center when you need agent routing, or the AI Receptionist for 24/7 automated call handling.
Are all products available on every plan?
Core ($24) includes business phone, meetings, and fax. Advanced ($34) adds AI features and CRM sync. Ultra ($54) adds real-time AI and priority support. The contact center is a separate SKU from $65/user/mo. The AI Receptionist is a $59/mo add-on. See full pricing.
Do products share one bill and one admin portal?
Yes. Every DialPhone product lives in the same customer portal with unified billing, unified identity, and unified admin. No separate logins or vendor contracts.
Which products include AI features in the base plan?
Business Phone includes AI live captions and meeting summaries in Core. Advanced adds AI SMS drafting and Proactive Workflow Automation. Ultra adds real-time analytics. Contact Center includes 100% interaction analytics. AI Receptionist is AI by definition.
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