DialPhone's FedRAMP Moderate authorization is in active sponsorship with target authorization Q4 2026. StateRAMP Moderate is already authorized for SLED customers.
Status by framework
Milestone
Status
Detail
StateRAMP Moderate
Authorized (2025)
Full authorization for state, local, and education (SLED) customers.
Targeted for agencies with higher-sensitivity workloads.
IL5 (DoD Impact Level 5)
Exploratory
Under evaluation based on customer demand.
FedRAMP FAQ
Can federal agencies use DialPhone today?+
Yes for some workloads. While full FedRAMP Moderate is pending (target Q4 2026), some agencies use DialPhone under agency-specific ATO processes. For SLED customers, StateRAMP Moderate is authorized.
What's the difference between FedRAMP and StateRAMP?+
FedRAMP is for US federal agencies. StateRAMP is the state-and-local equivalent, reusing FedRAMP's control framework and 3PAO assessment. Both offer similar assurance; FedRAMP is specifically required for federal procurement.
The initial authorization covers core Business Phone and Contact Center. AI features reach authorization on a rolling basis. Customers with specific feature needs should coordinate with the DialPhone FedRAMP program office.