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Local presence · Eastern Time (ET)

Area Code 413: Get a Springfield Phone Number

Need a local Springfield phone number? DialPhone provides virtual 413 area code numbers with AI receptionist, business SMS, and team voicemail starting at $24/user/month. Setup in minutes, no hardware required.

Quick answer

The 413 area code serves Springfield, Massachusetts in the Eastern Time (ET) (UTC-5 / UTC-4 DST). Assigned in 1947, it covers Western Massachusetts including Springfield, Chicopee, Holyoke. It has no overlay codes.

Region
Western Massachusetts, MA
Time zone
ET (UTC-5)
Assigned
1947
Population
~700,000
Prefixes used
601 / ~792
Capacity in use
~76%
Local time now
· live
Map of the United States showing the 413 area code located in Springfield, Massachusetts
Area code 413 covers Springfield, Massachusetts — Eastern Time (ET).
DM
Growth Operations Lead at DialPhone · Verified against NANPA data

What is the area code for Springfield?

The area code for Springfield, Massachusetts is 413 (no current overlays). The 413 area code is a North American Numbering Plan geographic code assigned in 1947, covering the Western Massachusetts region. It serves approximately 700,000 residents on the Eastern Time (ET) (UTC-5 / UTC-4 DST).

The 413 area code has 601 assigned central-office prefixes (NXX codes, the three digits after the area code) across 63 rate centers, with numbers allocated to roughly 50 carriers.

At 601 of the ~792 usable central-office prefixes, the 413 area code has about 76% of its numbering capacity assigned. See how 413 compares in our NXX prefix allocation analysis across 338 US area codes. (Prefix data: localcallingguide.com / NANPA, 2026.)

Where is area code 413? Location and map area

Area code 413 is located in Massachusetts, the United States. Its coverage area centers on Springfield and spans the Western Massachusetts region. If you received a call from a 413 number, the caller's number was assigned in this area — though with number porting and virtual numbers, the person may be calling from anywhere.

The 413 location sits in Eastern Time (ET), so local business hours run roughly 9 a.m.–5 p.m. ET. Neighboring Massachusetts area codes include 339, 351, 508.

Cities served by the 413 area code

The 413 area code covers 5 major cities and towns across the Western Massachusetts region (MA):

SpringfieldChicopeeHolyokeNorthamptonPittsfield

Businesses across Springfield and surrounding cities use 413 numbers to project local presence and lift call answer rates. Industry studies of local presence dialing consistently report answer-rate gains of 20–40% over toll-free or out-of-area numbers — a caller ID that matches the recipient's region looks familiar and gets picked up.

413 area code time zone and business hours

The 413 area code is in the Eastern Time (ET) zone (UTC-5 / UTC-4 DST). Standard business hours in 413 run 9 AM to 5 PM ET.

If you're calling into 413 from a different time zone, factor in the offset. For example, an Eastern Time business calling 413 at 9 AM ET reaches Springfield at local time — likely outside standard business hours.

History of the 413 area code

The 413 area code was one of the original 86 area codes assigned in 1947 when the North American Numbering Plan was first deployed. It remains a single-coverage area code with no current overlay assignments.

Is the 413 area code safe? Spam and scam calls

413 is a legitimate geographic area code for Springfield — it is not a scam code or a premium-rate prefix, and a call from a 413 number is most likely a genuine local caller. The risk is not the area code itself but a tactic called neighbor spoofing: scammers fake their caller ID so an unwanted call appears to come from your own area code, because people answer familiar numbers more readily.

If you get an unexpected 413 call, a few signals point to a likely scam — a pre-recorded message, urgent pressure to act now, a demand for payment by gift card or wire transfer, or anyone asking for passwords, Social Security, or account numbers. Let suspicious calls go to voicemail, never share personal information, and report fraud to the FTC at reportfraud.ftc.gov.

The FCC consumer guide on spoofing explains your rights under the Truth in Caller ID Act. A real Springfield business will leave a clear voicemail and will not pressure you.

US carriers verify caller ID with the STIR/SHAKEN framework, which flags many spoofed numbers as "Spam Likely" before they ring. DialPhone 413 numbers are registered for STIR/SHAKEN attestation, so calls from your business are verified as genuine and reach customers without a false spam label. See the DialPhone guide to VoIP security for more.

Why get a 413 area code number for your business?

Getting a 413 number gives your business three measurable advantages over a toll-free or out-of-area number:

  1. Local trust signal. Customers in Springfield recognize 413 as their home area code. Caller ID matching builds immediate credibility for service businesses, sales outreach, and patient communication.
  2. Higher answer rate. Calls from a familiar local area code are answered far more often than unknown or toll-free numbers — industry measurements of local presence dialing put the lift at 20–40%, which matters most for outbound sales, appointment confirmations, and time-sensitive service callbacks.
  3. Targeted marketing. Businesses serving Springfield and the broader Western Massachusetts can advertise a local number across print, radio, billboards, and digital channels for higher conversion than a national 800 number.

For businesses in Springfield and surrounding cities, top industries that benefit from local 413 presence include Healthcare, Education, and Tech. DialPhone's AI receptionist is available for every 413 number — never miss a call, even after standard business hours.

How to get a 413 area code number

Setting up a 413 business number with DialPhone takes under 10 minutes:

  1. Sign up for a DialPhone plan. Choose any plan starting at $24/user/month. Free 14-day trial, no credit card required.
  2. Search available 413 numbers. Filter the DialPhone number inventory by area code, city, or pattern.
  3. Choose your number and configure. Assign your new 413 number to a user or team, set up call routing, voicemail, AI receptionist, and business SMS.
  4. Port your existing number (optional). Already have a 413 number? Free number porting in 2 to 5 business days with zero service interruption.

New to local numbers? The complete guide to getting a local phone number covers choosing the right area code, porting an existing line, and avoiding spam flags.

Plans — every tier includes a local 413 number

  • Core

    $24/user/mo

    Unlimited US & Canada calling, business SMS, AI transcription, free porting.

  • Advanced

    $34/user/mo

    Everything in Core plus AI SMS, workflow automation, and a HIPAA BAA at no surcharge.

  • Ultra

    $54/user/mo

    Everything in Advanced plus AI Conversation Expert and the highest usage limits.

AI receptionist for 413 area code businesses

Every DialPhone 413 number includes optional AI receptionist coverage, available 24/7. The AI handles calls when your team is unavailable — answering common questions, booking appointments, routing urgent callers to on-call staff, and capturing voicemail with full transcription and intent tagging.

For businesses in Springfield that handle high call volume, run extended hours, or need bilingual support (especially valuable in service areas with diverse customer bases), the AI receptionist reduces voicemail backlog and improves first-call resolution.

All area codes in Massachusetts

Massachusetts has 9 active geographic area codes. The 413 area code is part of the same numbering plan as the codes listed below — calls between them are typically local within the state, depending on the carrier.

Nearby area codes

Related area codes in Massachusetts and the Eastern Time (ET) region:

All Massachusetts area codes → · Browse all US area codes →

More area codes: ← 412 Pittsburgh · 414 Milwaukee →

How this page is verified

DialPhone re-verifies every area code page every 90 days. Area code geography, timezone, and overlay data come from the official North American Numbering Plan Administration (NANPA) database. Pricing reflects the published DialPhone plan tiers — see the pricing page for current details. Number availability varies; check the DialPhone signup flow for live inventory in the 413 region.

What to know before getting a 413 number

  • Number availability is finite. Popular Springfield area codes can be inventory-constrained — request specific vanity patterns early.
  • Porting timing varies. Most 413 ports complete in 2-5 business days; complex multi-line legacy contracts can take 7-10.
  • HIPAA tier required for healthcare. The Core $24 plan doesn't include a BAA — healthcare users need Advanced ($34) or above.

413 area code FAQ

What is the area code for Springfield?

The area code for Springfield, Massachusetts is 413. 413 was assigned in 1947 and is part of the North American Numbering Plan.

What is the Springfield phone code?

The Springfield phone code (also called the area code) is 413. Phone numbers in Springfield follow the format 413-XXX-XXXX, with the 413 prefix identifying the Western Massachusetts region.

What is the 413 area code?

The 413 area code is a North American Numbering Plan area code assigned in 1947 that serves Springfield and the surrounding Western Massachusetts region in Massachusetts.

What is the 413 phone code?

The 413 phone code is the same thing as the 413 area code — the three-digit dialing prefix for Springfield and the Western Massachusetts region. "Phone code" and "area code" are used interchangeably: numbers are written 413-XXX-XXXX, and from anywhere in the US or Canada you dial 1-413 before the seven-digit local number.

413 is what area code?

413 is the area code for Springfield, Massachusetts, covering the Western Massachusetts region. It is in the Eastern Time (ET) zone and was assigned in 1947 under the North American Numbering Plan.

Is 413 a zip code or area code?

413 is an area code (telephone prefix), not a zip code. Area codes are three-digit telephone prefixes that identify a geographic region — 413 covers Springfield and Western Massachusetts. Zip codes are five-digit US Postal Service codes for mail delivery, unrelated to phone numbers.

Where is the 413 area code located?

413 covers Western Massachusetts in Massachusetts, including Springfield, Chicopee, Holyoke, Northampton, Pittsfield. The area is in the Eastern Time (ET) zone (UTC-5 / UTC-4 DST).

What cities are in the 413 area code?

Major cities served by the 413 area code include Springfield, Chicopee, Holyoke, Northampton, Pittsfield.

What time zone is the 413 area code in?

The 413 area code is in the Eastern Time (ET) (UTC-5 / UTC-4 DST). Standard business hours in 413 run 9 AM to 5 PM ET.

Is the 413 area code still active?

Yes, 413 is an active area code in the North American Numbering Plan, assigned in 1947.

Is the 413 area code a scam?

No. 413 is a legitimate geographic area code serving Springfield, and most calls from a 413 number are genuine local callers. Scammers do spoof local area codes — a tactic called neighbor spoofing — to raise answer rates, so treat any unexpected 413 call that pressures you for payment or personal information as suspicious. Let it go to voicemail and report fraud to the FTC at reportfraud.ftc.gov.

How do I get a 413 area code phone number for my business?

Sign up for any DialPhone plan starting at $24 per user per month, search the DialPhone number inventory for available 413 numbers, choose your number, and configure your phone system. The whole setup takes under 10 minutes — no hardware required.

How much does a 413 area code number cost?

Virtual 413 area code numbers from DialPhone start at $24 per user per month on the Core plan and include unlimited US calling, AI captions, business SMS, and a free 14-day trial. See the full DialPhone pricing page for tier details.

Can I keep my existing 413 number when switching to DialPhone?

Yes. DialPhone supports free number porting for 413 area code numbers from any major US carrier. Porting typically completes in 2 to 5 business days with zero service interruption.

What time is it in the 413 area code right now?

The 413 area code follows Eastern Time (ET) (UTC-5 / UTC-4 DST). To find the current time in Springfield, take your local time and apply the offset — for example, 12 PM PT = 3 PM ET in Springfield. Daylight saving applies in most of the Western Massachusetts region from March to November.

Is 413 a cell phone or landline area code?

Neither — and both. Under the North American Numbering Plan, area codes are not assigned to a specific service type. A 413 number can be a mobile, landline, or virtual / VoIP line. Carriers and downstream apps decide the line type when a number is issued, not the area code itself.

Why do businesses choose 413 area code numbers?

A 413 number signals local presence in Springfield and the wider Western Massachusetts region, which lifts call answer rates 20-40% over toll-free or out-of-area numbers. Healthcare, Education, and Tech businesses in Springfield commonly use 413 numbers for outbound sales, customer service, and appointment confirmation.

What other area codes overlap with 413?

413 is a single-coverage area code with no current overlays. The entire Western Massachusetts region in Massachusetts uses 413 for assignments.

Get a Springfield business number today.

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